Established in 1995 as a subsidiary of PT. Kawan Lama Sejahtera - the 1 center for engineering and industrial equipment in Indonesia, PT. Ace Hardware Indonesia, Tbk. is the sole ACE Hardware licensee in the country, which is appointed directly by ACE Hardware Corporation, USA.
The first ACE Hardware Indonesia store opened in Supermal Karawaci, Tangerang, in the same year, followed by a series of other stores in various regions quickly. This rapid growth is fully supported by various logistics warehouses at central points, a modern integrated distribution system, along with professional staff whose abilities are constantly being upgraded via various trainings, seminars, and other skills improvement systems.
Currently ACE is the Pioneer and the Most Complete Home & Lifestyle Center, with 156 shops in various centers of the crowd in major cities in Indonesia. The biggest ACE store, which is also the biggest in the world, is located in Alam Sutera, Serpong - Tangerang. ACE Alam Sutera is the flagship of ACE Stores in this country, which has an area of 15,000 square meters, and provides more than 75,000 types of quality products in complete categories. Breakthroughs in providing many kinds of products under one roof make ACE the main destination in finding solutions for modern Indonesian home appliances and family lifestyle.
The commitment to providing maximum customer satisfaction is evidenced by the awarding of the Quality Management System ISO 9001-2000 Certificate, making ACE the first home appliance store to receive this certificate in Indonesia. In 2011 ACE also received the SERVICE QUALITY GOLDEN AWARD 2011 in the Modern Home Builder & Retailer category, from SERVICE EXCELLENCE Magazine (Marketing Magazine Group) & Carre - Center for Customer Satisfaction & Loyalty (Carre - CCSL).
ACE strives to be a leader in the "Do-It-Yourself" concept, which means we not only provide the product, but also the knowledge required to properly install, operate and maintain the product - to get value for it. maximum. It is our hope that with ACE's help, everyone can become an expert.
Meanwhile, the concept of "The Helpful Place" is the answer to various needs that are encountered by everyday customers. Apart from going through a complete collection of products, we continue to innovate in providing the best service, from presales to aftersales, including Free Delivery Service, Free Installation, 10 Days Return Policy, Price Guarantee, and so on. ACE offers not just a conventional buying and selling transaction, but more than that, a shopping experience that provides added value (rewarding shopping experience).
ACE Hardware Indonesia's commitment to providing convenience and satisfaction to customers is also supported by the availability of online shopping. Now you can enjoy the convenience of shopping for various ACE Hardware products practically, easily and quickly online through ruparupa.com as a subsidiary of PT Kawan Lama Sejahtera. Visit ruparupa.com, and order ACE Hardware products now.
Vision
We strive to be the leading home and lifestyle retail center in Indonesia.
Mission
We aim to provide a complete selection of high quality products at competitive prices, supported by customer service by a professional team.
Corporate Culture
Building on a long history of success in the retail sector, ACE Hardware Indonesia (also known as AHI) has created a culture tailored to the needs of company personnel, products and work areas, as well as the existing professional service philosophy. These are the four essence of ACE that have formed the foundation for us to grow and thrive. Ace Hardware Indonesia ACES
Inspirations
Donation of Cleaning Equipment for the Ministry of Health
ACE through the Kawan Lama Foundation donated cleaning kits to the Ministry of Health in the form of 500 sprayers and chamois. These cleaning tools were distributed to the Cijantung and Pesanggrahan markets, as well as the Kampung Rambutan Jakarta Terminal as a form of concern for preventing the spread of Covid-19. Ace Hardware Indonesia ACES
Lawn Mower Tune Up Tips - Ace Hardware